Return Policy

If you're not 100% satisfied for any reason, you can cancel your membership with 60 days notice. Simply cancel online to request a refund of the balance of your membership.

 

We'll gladly accept returns for most items in new condition, with original packaging.

 

Online purchases returned within 60 days to our online Returns Center by mail will receive a refund of the price of the item and any applicable taxes will be issued in the original form of payment used to purchase the item 

 

If you are sending it through the USPS, please request delivery confirmation. We are not responsible for items lost during shipping, and cannot process your return until the item is received.

 

To return a purchase, please contact us at customerservice@woofpup.com for return authorization and instructions.

 

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